As we navigate through this challenging time, we want to be transparent about what we are doing to stay COVID-19 safe. Our Sales and Service departments remain OPEN and our team are ready to help you with all of your enquiries.
As a dealership, we have been working behind the scenes to make it easier for our customers to interact with us online. Our Customer Relations team is ready and waiting to answer all of your questions as well as send you product videos, all from the comfort of your home.
Not only have we embraced online for our customers, but we have also made big changes in the way we communicate internally between staff and departments. We have enhanced our technology and moved our processes online to minimise face-to-face contact.
We have also enforced strict hygiene procedures across every aspect of the sales and service journey.
Although we have always practised cleanliness, all of our staff have been provided additional hand sanitiser and antibacterial wipes to ensure their workspaces and offices are cleaned throughout the day and between each customer visit.
Customers have the option to test drive a car alone, with no staff member present.
We have implemented virtual test drives to enable our customers to learn more about the vehicle they are interested in without having to visit the dealership in person.
You can also test drive the car from your driveway - we will bring the car to you.
We are fully stocked, with all cars in the yard displaying driveaway pricing and specifications. Feel free to pop in after-hours if you're more comfortable.
We have extended our Online Enquiry team's hours to answer any questions about sales, finance, parts, and service.
We are practising social distancing.
We have introduced steering wheel and gear shifter wrapping.
Vehicle keys are being placed in plastic zip-lock bags.
Our courtesy bus has ceased operation due to social distancing regulations.
Our waiting areas are cleaned frequently and we have removed refreshments.
Our staff is wiping down reception benches including EFTPOS machines between each customer visit.
Volkswagen Crafter Van now available at Mackay City Volkswagen, Mackay, QLD.
The best tool for your trade
If anyone knows business, it’s the Crafter. This van has been designed with the perfect blend of utility, versatility and comfort to meet your every need. With over a hundred customisable options, the Crafter has everything to help get your business running. All that’s left to do is slap your logo on it.
Running a business is hard work. But at least we can do some of the heavy lifting with the Crafter. This van can be built and customised to suit you and your business needs.
One van fits all
The Crafter Van comes in three different wheelbases and roof heights reaching from minimum vehicle length of 5,986mm (medium vehicle lengths) to 7,391mm (long vehicle lengths with overhang) and a total vehicle height ranging from 2,355mm (standard roof) to 2,789mm (super-high roof).
Ready for business
The Crafter’s wide sliding doors open up to 1,311mm with a load compartment height of up to 2,196mm. It accommodates between four (medium wheelbase) and six Euro pallets (long wheelbase with and without overhang). The wide side sliding doors allows access for a pallet. It has rear barn doors with an opening angle of 180 degrees, and can be upgraded to 270 degrees. It's always ready for business.
MWB (Medium wheelbase).
Move the way you want
The Crafter has two powerful diesel engines designed specifically for commercial vehicles: the TDI340 with 340Nm torque or TDI410 with 410Nm torque. It also features an optional 8-speed full automatic gearbox with a torque converter that can be combined with all systems. That way, it’s never manual labour for you. This van is available with three drive systems: front-wheel drive, rear-wheel drive or 4MOTION allwheel drive.
On your side
There are two different optional side trims available: half height and full height. The load compartment cladding is made of plastic hollow chamber panels and is especially robust. It’s fitted from the floor to the roof frame and is exceptionally easy to clean. You can also choose the optional 5mm thick plywood panels which are highly durable and makes the side cladding especially resistant to impacts. The optional window package allows you to configure the Crafter to meet your needs - no windows to windows all around, it's up to you.
The Crafter's innovative and intelligent driver assistance and safety systems help to keep you stress-free and your cargo in tact.
Your guardian angel
All Volkswagen vans come with a suite of innovative safety features as standard. Some of the features include Front Assist with City Emergency Braking, Multi-Collision Brake, Crosswind Assist and Front and Rear Park Distance Control. These technologies have been designed to assist you in everyday driving and on the job3.
Front Assist with City Emergency Braking.
Go here, go there, go everywhere
Be a smooth operator in almost any terrain, you have the option to choose 4MOTION and the mechanical differential lock. 4MOTION allocates the engine’s power across all four wheels as needed, preventing wheel spin and locking, while the mechanical differential lock makes starting up in adverse, off-road conditions much easier.
An extra set of eyes
We’ve always been and always will be committed to automotive safety. That’s why the Crafter includes optional intuitive and innovative driver assist features including Adaptive Cruise Control, Active Lane Keep Assist, Sensor-based Side Assist and Rear Traffic Alert3.
Whatever your trade, the Crafter has a range of features that make it a comfortable, connected and convenient workspace.
The perfect workplace
The Crafter provides ample storage solutions throughout the cabin, four cup holders, two 12V sockets and a USB-C port in the dashboard. Your back is taken care of with Comfort Seat Plus: the driver seat comes with longitudinal and height adjustment, electrical 4-way adjustable lumbar support, adjustable backrest and seat cushion angle as well as two adjustable armrests. Optional seat heating and ErgoActive Suspension Seat, certified 14-way adjustable seat, is also available.
Carry all you want
Secure your cargo with up to 14 lashing rings recessed into the floor, lashing rails on all of the walls and an interior roof rack. The optional Universal Floor has been designed to be the ideal base for retrofitting shelving and cupboard systems available from a range of manufacturers. Two different side trims are also available: half height and full height. The load compartment cladding is extremely robust and fitted from the floor to the roof frame. There’s also the option to choose the highly durable 5mm thick plywood panels.
Your tech-savvy toolbelt
It’s easy to get the job done with our tech. App-Connect5 allows you to display selected apps, maps and music on your phone vis Apple CarPlay®, Android Auto™. You can stay focused on the road by handling calls, working the radio and media functions using voice commands. And if you’re looking for more entertainment, the Crafter includes an 6.5” colour touchscreen display, AM/FM radio, USB-C input and and four speakers.
When you’re on the job, it’s important your working van is durable, dependable and comfortable. And that’s exactly what the Crafter Minibus has to offer. So whatever you’ve got on – airport pickups, day trips or work site drop ins – this hardworking companion is built to handle any drive.
Available in either a 12 or 15 seat configuration
Robust 2.0L TDI410 Diesel Engine that generates 410Nm of power and 130kW of torque with choice of FWD and 4Motion drive variants
8-speed automatic torque converter transmission
Additional 2.53m3 luggage volume behind last row of seating
Advanced suite of safety features including Front Assist with City Emergency Brake, Crosswind Assist and Driver Fatigue Detection3