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As we navigate through this challenging time, we want to be transparent about what we are doing to stay COVID-19 safe. Our Sales and Service departments remain OPEN and our team are ready to help you with all of your enquiries.

As a dealership, we have been working behind the scenes to make it easier for our customers to interact with us online. Our Customer Relations team is ready and waiting to answer all of your questions as well as send you product videos, all from the comfort of your home.

Not only have we embraced online for our customers, but we have also made big changes in the way we communicate internally between staff and departments. We have enhanced our technology and moved our processes online to minimise face-to-face contact.

We have also enforced strict hygiene procedures across every aspect of the sales and service journey. 

Sales

  • Although we have always practised cleanliness, all of our staff have been provided additional hand sanitiser and antibacterial wipes to ensure their workspaces and offices are cleaned throughout the day and between each customer visit.
  • Customers have the option to test drive a car alone, with no staff member present.
  • We have implemented virtual test drives to enable our customers to learn more about the vehicle they are interested in without having to visit the dealership in person.
  • You can also test drive the car from your driveway - we will bring the car to you.
  • We are fully stocked, with all cars in the yard displaying driveaway pricing and specifications. Feel free to pop in after-hours if you're more comfortable.
  • We have extended our Online Enquiry team's hours to answer any questions about sales, finance, parts, and service.

Service

  • We are practising social distancing.
  • We have introduced steering wheel and gear shifter wrapping.
  • Vehicle keys are being placed in plastic zip-lock bags.
  • Our courtesy bus has ceased operation due to social distancing regulations.
  • Our waiting areas are cleaned frequently and we have removed refreshments.
  • Our staff is wiping down reception benches including EFTPOS machines between each customer visit.
  • We can also take payments over the phone.
Mackay City Volkswagen
Volkswagen-NEW-Polo-GTI

New Polo
Arriving Soon

New Volkswagen Polo now available at
Mackay City Volkswagen, Mackay, QLD.

The next generation Polo has so much more

We've made a pretty face even prettier. Introducing the new Polo Life, Polo Style and Polo GTI. With a sharpened design and fresh range of sophisticated features, this iteration of the Polo combines the best of its city-friendly frame, with effortless efficiency, functionality and performance.

Packed with the latest tech

A totally reformed digital cockpit is designed work in-sync with you, while integrated infotainment and wireless charging included as standard make every journey less of a drive, and more of an experience.

Designed to make a statement

The new Polo and Polo GTI put a fresh spin on the stylish design for which the range is synonymous. Elegant bodylines are complemented with generous boot space, LED headlights, two-part taillights plus a redesigned front and rear bumper.

Our smartest Polo yet

Feel secure on the roads with technology like Adaptive Cruise Control and Travel Assist working to prevent collisions by monitoring your surroundings, adjusting your speed and ensuring you stay within lane markings. IQ.Light LED matrix headlights in our Polo Style and Polo GTI utilise interactive light control to improve visibility and safety when driving in challenging weather conditions such as fog, rain or snow. Fit into the tightest city parking spaces with our clever Park Assist.2

Making every drive a delight

The new Polo and Polo GTI models embrace a new era of digital integration, featuring a high-resolution digital cockpit that displays the most important information directly in front of you. The infotainment system connects to your smartphone seamlessly, while an immersive beats™ audio premium sound system plays your favourite tunes like you’ve never heard before.

New Polo GTI
Powerful performance

The turbocharged engine of the Polo GTI adds unparalleled performance to the existing smarts and tech already present in the Polo range.

New Polo
So much more

The all-new Polo is small in stature - but it’s big on everything else, combining functionality with performance, smarts and style. Available in two variants – the Polo Life and Polo Style.

Enquire about the New
Polo

The new Polo and Polo GTI are arriving soon. Fill in the form and a dealer will be in touch to discuss availability.

Request a brochure

Here for you

Our commitment to you and your car doesn't just stop when you leave the showroom. We're always here to help.